As your business grows, you will hire people in your team and more people in your team means more challenges for you as a business owner because as my mentor Mr. Blair Singer says business is easy, people are difficult.
To build a high-performance team you need to improve your leadership capabilities so that you can lead effectively and scale your business.
Here are the 5 qualities of an effective business leader; which every business leader must focus on to improve which in turn will make you more effective with the people.
Communicate with your team — One of the best ways to avoid dissatisfied employees and a dysfunctional team is to communicate clearly with everyone. Always let your workers know what’s going on and what you expect out of them. Also, give them insight into the bigger picture so they know your company’s overall goals and vision.
Be a good listener — There’s a thin line between being a leader and being a dictator. The difference is that great leaders listen to those “below” them. Listen to your employees and customers, and I guarantee you’ll find some great ideas that help you improve your business. Oh, and when you get those ideas from someone else, show them a little love by thanking them and giving them credit.
Develop and Delegate — One of the first things I learned in leadership training was to delegate work. It only makes sense to do so, because surrounding yourself with smart and talented people is pointless if you don’t let them do their jobs. Your business is your brainchild. But if you’re never willing to give up any control, your company will never grow to its full potential. There’s only so much you can do on your own. You have to let your team do the things they do best. You hired them for a reason, after all.
Hold yourself and others accountable — Accountability is the biggest differentiator between successful and unsuccessful companies. You need to set clear expectations for what you want out of your employees and yourself, and you have to hold everyone (yourself included) for the results they produce. That also means admitting when you make a mistake.
Always be looking forward — Where do you want your company to be 5 years from now? A good leader is always visualizing the future. You need to think about what you want for your company and create a plan that helps you achieve that. If you’re not looking forward, you’ll get stuck exactly where you are today, and stagnation has no place in small businesses. As the proverb says if you’re not growing you’re dying; and the same is with business, if your business is not growing it’s dying.
Focus on developing the above qualities and become an effective business leader.