In current times where we buy products and services based on reviews written by other people and ratings given by other people who bought the same product or service before; to provide exceptional customer service is a necessity and not a luxury anymore.  If you keep your customers happy, chances are they will come again …

One of the biggest challenges entrepreneurs and business owners face is to find the right talent for their business and an even bigger challenge is to retain people on whom you have spent your time, energy, and money; sometimes you have spent years developing your people and suddenly they find better options and they leave …

As your business grows, you will hire people in your team and more people in your team means more challenges for you as a business owner because as my mentor Mr. Blair Singer says business is easy, people are difficult. To build a high-performance team you need to improve your leadership capabilities so that you …

SYSTEMS = FREEDOM As a small business owner, everything in your business is dependent on you. Whether it be sales, marketing, finance, operations, etc. If you want to achieve time freedom where your business can run and grow without you, you need to systemize your business. You need to create customer service systems, technology systems, …

As my mentor, Mr. Blair Singer says business is a team sport and not a solo sport. If you want to have an active income you can do it on your own, but if you want passive income (incomes that come without you working) and if you want your business to run on autopilot you …

According to various studies research shows that the happier person is more productive than others. Happy People = Happy Organization = Productive Organization = Profitable Organization So happiness leads to productivity and the more productive the people are the more profitable the business is. According to Shawn Achor, a leading happiness researcher happy people are …

Most business owners make financial decisions in business on the basis of bank statements. The money coming in and going out from your bank account is not the true measure of cash flow in your business. The majority of business owners do not like accounting and finance so they ignore them until there is an …

The objective of any business is to fulfill the dreams of the business owner. If you want your business to succeed and have sustainable growth over a long period of time, you need to master the business success formula. I’ve learned this Business success formula from my Mentor and Coach Mr. Blair Singer (www.blairsinger.com) Business …

One of the biggest challenge business owners face is a lack of clarity on who is their customer or client. If you fail to identify the right customer for your business you can speak to the wrong persons hence you will lose your time, money, and efforts on marketing to the wrong people. Especially if …

As my mentor, Mr. Blair Singer says SALES = INCOME, if a business is not performing well or is on the verge of closing down one of the main reasons is lack of ample sales. As a business owner, your primary focus should be on marketing and sales; marketing is all about the generation of …